---
title: Dedicated Support Model
url: "https://icsecurity.com/dedicated-support-model/"
type: page
date_published: "2025-04-03"
date_modified: "2025-08-27"
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language: "en-US"
word_count: 193
reading_time: 1 min
canonical: "https://icsecurity.com/dedicated-support-model/"
featured_image: "https://icsecurity.com/wp-content/uploads/2025/02/security-services.jpg"
---

# Dedicated Support Model

![Two people in business attire in front of a laptop with, surounded by digital icons and graphcs in front of screen.](https://icsecurity.com/wp-content/uploads/2025/02/security-services.jpg)

## Inter-Con’s business model is to provide the highest quality, customized security services. That is why we adopted a Dedicated Support Model – which is inherently scalable and customizable – over the Branch Model system favored by our competitors.

### A Different Approach

Inter-Con was founded in 1973 to provide customized security solutions at scale
for sophisticated clients whose needs exceed the capabilities of traditional
security companies. The traditional mass-guard providers’ Branch Office Model
relies on co-opting your program’s resources to subsidize costs with newer
clients. This perpetuates many of the industry’s most acute pain points like
absent account management, disengaged security personnel, and poor quality
control. In direct contrast, Inter-Con ensures the provision of high-quality
security solutions through our unique Dedicated Support Model, which ensures
dedicated account management and resources for your specific program. We retain
over 97% of our clients year-over-year because we are the only security company
that can consistently provide our clients with:

- Fully-dedicated Account Management & Security Personnel
- Guarantee that 100% of Costs Support Your Program
- Tailored & Rigorous Recruiting, Screening and Training
- Consistent & Effective Quality Assurance/Control
- Seamless Program Transitions
- Long-Term Client Partnerships