---
title: Corporate FAQ
url: "https://icsecurity.com/corporate-faq/"
type: page
date_published: "2026-09-15"
date_modified: "2026-09-15"
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language: "en-US"
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reading_time: 4 min
canonical: "https://icsecurity.com/corporate-faq/"
featured_image: "https://icsecurity.com/wp-content/uploads/2026/09/About_Us_Inter-Con.webp"
---

# Corporate FAQ

![Corporate FAQ](https://icsecurity.com/wp-content/uploads/2026/09/About_Us_Inter-Con.webp)

**What services does Inter-Con provide and what is the company’s size and scope?**

Inter-Con is one of the largest and fastest-growing physical security and risk
management companies in the world. Now in its third generation of 100% family
ownership, the company generates over $1.5 billion in annual revenue and employs
more than 40,000 people globally.

**What types of businesses does Inter-Con serve?**

Inter-Con provides tailored security and risk management services to Fortune 500
companies, public utilities, transportation, ultra-high net worth individuals,
non-profit organizations, as well as federal, state, and local governments
around the world. Learn more [here.](https://icsecurity.com/industries/)

**What is Inter-Con’s ownership profile?**

Inter-Con is a 100% family-owned business that has been continuously owned and
managed by the Hernandez family since being founded by U.S. Army veteran and
retired LAPD detective Hank Hernandez and his wife, Bertha, in 1973.

**Is Inter-Con a global company?**

Yes. Inter-Con is a global provider operating in four continents: North and
South America, Europe, and Africa. North America is Inter-Con’s largest market,
and the company operates throughout the United States, Mexico, and Canada. 

**How does Inter-Con rank in the security industry?**

Inter-Con has numerous distinctions in the security industry. Inter-Con is: 

- the fourth largest security guarding company in North America\*;
- the largest 100% family-owned and minority-owned security company in the
  world; 
- one of the largest and
  [fastest-growing private companies](https://www.inc.com/inc5000/2026) of any
  industry in America\*\* 

**How has Inter-Con grown?**

Inter-Con is one of the fastest-growing security companies in the world.
However, where our competitors have grown through private-equity-backed
consolidation and acquisition, Inter-Con has grown 100% organically. In doing
so, we remain true to our core values, maintaining an unwavering focus on our
clients and delivering exceptional service. Learn more about our company here:
[History – Inter-Con Security](https://icsecurity.com/company/history/)

**What has fueled Inter-Con’s growth?**

Inter-Con has achieved its growth by focusing on higher-quality services for
clients whose needs exceed the traditional “mass guarding” model. The company’s
100% family ownership model allows us to foster long-term partnerships, rather
than focusing on short-term profits. This stable foundation, when coupled with
our unique “dedicated” service delivery model and advanced technologies, has
enabled us to remain committed to our core principles and to effectively support
our clients’ needs.

**What is your customer retention?**

Inter-Con values our clients and takes great pride in our 97% client retention
rate, with the longest-standing client relationships spanning more than 35
years. This industry-leading customer retention rate reflects our commitment to
our clients and the long-term perspective of our family ownership.

**Who is on your leadership team and what experience do they have?**

Henry Hernandez is our President and CEO. Our leadership team includes 8
talented individuals with varied backgrounds and many decades of experience in
the security industry. See their backgrounds here:
[Corporate Team – Inter-Con Security](https://icsecurity.com/company/corporate-team/)

**What is the company’s financial performance?**

As a privately held corporation, we do not publicly disclose financial
performance or detailed financial information. However, in an industry that has
been marked by high-leverage mergers and acquisitions activity, we are proud of
our fiscally conservative nature. Inter-Con operates with little debt and
industry-leading financial metrics.

**How Does Technology Contribute to Your Competitive Advantage?**

Inter-Con has made significant investments in our industry-leading technology
solutions. Through IC Labs, our standalone technology subsidiary, we have
developed multiple best-in-class security management solutions. Our flagship
product, called IConIQ™, is an AI-Powered Security Management System, which
simplifies and combines various aspects of your security program into a single,
transparent, and intuitive solution. 

\*
[2026 Security Letter Report](https://www.nasco.org/wp-content/uploads/2026/08/Leading-Security-Guard-Co-2026.pdf)
, NASCO.

\*\*[Inc 5000 2026](https://www.inc.com/inc5000/2026)